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about The Puppet Press

what is an ebook?

what are the benefits of ebooks?

how do I read (view) my eBook?

what if I lose or damage my eBook?

where do I send my questions?

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 The Puppet Press
 Norwalk, CT 06851

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  Selling: eBooks
Rare Books
Used Books
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Frequently asked questions
How does this work?

When you purchase and eBook, Rare Book, or Used Book from The Puppet Press, your transaction is handled through PayPal. PayPal confirms your payment and sends us a notice listing what you bought and that your payment has been deposited to our account (InfoPulse LLC - our parent company).

Your eBook purchase(s) will be delivered within one business day via EMAIL (usually you will receive it in less than 24 hours). Contact us at help@puppetpress.com if you have problems with your delivery and we will be happy to set up an alternative delivery method.

Your Rare Book and/or Used Book purchases will be shipped within one business day of receipt of payment and will be shipped via Unites States Postal Service first-class mail.

What is an eBook?
An eBook is an electronic file that allows readers to enjoy articles, books, novels, magazines, and stories on their PC, Mac, laptop, or handheld device - or even printed out! Presently, we publish eBooks in Adobe Acrobat PDF format, which is read by FREE Adobe Acrobat Reader software for the Mac, PC, or handheld device. Soon we will also offer eBooks in other formats such as Microsoft Word documents.
What are the benefits of eBooks?
Cheaper than paper books.
Convenient - imagine loading several novels and a few magazines onto a portable reading device before you go on holiday.
You can build a whole library of digital books.
Users can do research and create/organize content.
eBook reading software is free and easy to download from the internet.
How do I view my eBook?

First, make sure your have Adobe Acrobat eBook Reader or Adobe Acrobat Reader installed on your computer or handheld. When you receive your eBook via email, SAVE the file to your computer and open it with your eBook Reader or Reader.

Get Adobe Acrobat Reader - FREE! Click on the link to get Acrobat Reader or Acrobat eBook Reader.
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What if I lose or damage my eBook - can I get a replacement?
Contact us at help@puppetpress.com and include your name, your order number, the date of purchase, and the delivery email address (or as much information as you can remember so that we can find your order). We will be happy to email you a replacement once your original order is confirmed. We will do this only once, so please back up your eBook!
I have a question not covered here. How can I get an answer?
Send us a message! help@puppetpress.com We'll answer any questions you have as soon as possible!
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